Privacy Policy

Last updated: August 2026

Data Controller

Punto Frame StudioFakhrul Islam — Sole ProprietorP.IVA: 13489590011Via Belmonte 6, 10155 Torino (TO), ItalyEmail: info@puntoframe.it

This privacy policy describes how Punto Frame Studio ("we", "us", "our") collects, uses, and protects your personal data when you visit our website puntoframe.it (the "Site"), in compliance with EU Regulation 2016/679 (GDPR) and Italian Legislative Decree 196/2003 as amended by Legislative Decree 101/2018.

What data we collect

We collect personal data only when you voluntarily provide it through our contact form. The data collected includes:

  • Your name
  • Your email address
  • Your company or project name (optional)
  • The type of project you are interested in
  • A description of your project
  • How you heard about us (optional)

We do not collect sensitive data, biometric data, or data relating to minors.

How we use your data

We use the data you provide exclusively to:

  • Respond to your inquiry within 24 hours
  • Evaluate whether your project is a fit for our services
  • Send you a project proposal if applicable
  • Communicate with you about an ongoing project

We do not use your data for marketing purposes unless you explicitly consent. We do not sell, rent, or share your data with third parties for their marketing purposes.

Legal basis for processing

We process your data based on:

  • Your consent, given by voluntarily submitting the contact form (Art. 6(1)(a) GDPR)
  • Our legitimate interest in responding to business inquiries (Art. 6(1)(f) GDPR)
  • Pre-contractual measures taken at your request (Art. 6(1)(b) GDPR)

Data retention

We retain your contact form data for a maximum of 24 months from the date of submission. If your inquiry leads to a project, we retain project-related data for the duration of the project plus 10 years as required by Italian fiscal regulations.

You may request deletion of your data at any time by writing to info@puntoframe.it.

Data processors

Your data may be processed by the following third-party services acting as data processors on our behalf:

  • EmailJS — for delivering contact form submissions to our inbox. EmailJS processes your email in transit. Privacy policy: https://www.emailjs.com/legal/privacy-policy/
  • Lovable / Vercel — for hosting the website. Server logs may temporarily record IP addresses.
  • Plausible Analytics — for anonymous website analytics. Plausible does not use cookies and does not collect personal data. Privacy policy: https://plausible.io/privacy

We do not use Google Analytics, Facebook Pixel, or any tracking technology that identifies individual users.

Cookies

This website does not use cookies for tracking or profiling purposes.

Plausible Analytics, which we use for anonymous visit counting, does not set any cookies. No cookie consent banner is required.

If we add cookies in the future, this policy will be updated and a consent mechanism will be implemented before any cookies are set.

Your rights

Under GDPR, you have the right to:

  • Access your personal data and receive a copy
  • Rectify inaccurate or incomplete data
  • Erase your data ("right to be forgotten")
  • Restrict processing of your data
  • Object to processing based on legitimate interest
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, contact us at info@puntoframe.it. We will respond within 30 days.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali):

Garante per la Protezione dei Dati PersonaliPiazza Venezia 11, 00187 RomaWebsite: https://www.garanteprivacy.itEmail: protocollo@gpdp.it

Changes to this policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

Contact

For any questions about this privacy policy or your personal data, contact:

Fakhrul IslamPunto Frame StudioVia Belmonte 6, 10155 Torino (TO), ItalyEmail: info@puntoframe.it